WORKFORCE MOTIVATION AND PERFORMANCE IN THE NIGERIAN BANKING SECTOR

Abstract

Motivation, being a decision making process through which the workforces’ goal-directed behaviour is originated, strengthened, directed and sustained towards the organization’s effective and efficient work performance is a necessity for any workplace that desires enjoying the maximum co-operation of its employees for prompt achievement of its set goals. The study examines how employees’ motivation contributes to the performance of some selected banks in Akure city, Ondo State, Nigeria. This was with the sample size of One Hundred and Twenty respondents. Stratified sampling technique was therefore employed for the study with the use of structured questionnaire to obtain essential information from the respondents. The method of data analysis for the study includes percentage for socio-demographic characteristics and Pearson, Product Moment Correlation Coefficient (PPMC). The findings of the study established a significant relationship between motivation and employees’ performance in the selected banks in Akure. The study therefore recommends upward review of the banks’ motivational schemes so as not to only attract their new and existing staff, but to as well retain them for better work performance and higher quality service delivery