Impact of Job Crafting on Employee Engagement with special reference to the Statistical Officer at the Department of Census and Statistics, Sri Lanka

Abstract

Job crafting and employee engagement are dynamic and innovative concepts in this domain that gained importance in recent years. This study assesses the impact of job crafting on employee engagement, reference to statistical officers at the Department of Census and Statistics. The study gathered qualitative data from twenty-five statistical officers who were selected randomly covering nine provinces of Sri Lanka. Ninety-eight per cent of the participants underscore the substantial influence of job crafting on employee engagement, highlighting its positive contributions to commitment, autonomy, job performance, job satisfaction, and innovation. The implications of these findings are twofold: first policymakers can shape the strategies to enhance human resource development within the public sector, and second, academically contribute to raising the body of existing knowledge and awareness of job crafting and its impact on work engagement. Furthermore, there are certain limitations coupled with this study. Specifically, data collection was confined to a singular designation within a single institution